Tuesday 24 March 2020

NEWS: Lighthouse, Poole's centre for the Arts, extends closure until end of May

Lighthouse extends closure in line with current COVID-19 advice 
Lighthouse, Poole’s centre for the arts, is to extend its temporary closure until the end of May in line with the latest advice on stopping the spread of COVID-19 that all venues should close and people should remain in their homes.  
All performances due to take place during this period are either cancelled or postponed and we are working hard to reschedule as many shows as possible, but this may take a bit of time.  
All ticket holders are entitled to retain their ticket for a rescheduled date or in the case of cancellation will be offered a refund or credit note and are being contacted in priority of the nearest date. We are a small but very dedicated team with a great deal to take care of during this uncertain time so your patience is appreciated. 
The reaction of our ticket holders to the closure has really lifted our spirits over these difficult days with many choosing to donate the cost of their tickets. We are truly grateful for their support. 
THANK YOU. 
All staff, including the Ticket Office, are now offsite and working from home and the building will be closed fully for at least 14 days in the first instance. We are contacting customers between 9am and 5pm, Monday to Friday, and will endeavour to respond to emails as soon as we can 
Lighthouse phone lines will remain closed until further notice but please be assured we will be in touch.   
Arts organisations are the beating heart of their communities and Lighthouse is no exception. For more than 40 years this is where the people of Poole and the wider community have gathered together to share cultural experiences, it’s where lives are enriched and memories made. And so it will be again.  
Just for now though we must all lead slightly different lives, but we look forward to welcoming our audiences, artists and all users of our building back to Lighthouse very soon. Meanwhile, please stay safe and take care. 

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